Help with Transit Map Alarm

01What you need

• An iPhone. Transit Map Alarm covers Singapore public buses only.
• Location allowed “While Using the App”, with Precise Location on for best accuracy (Settings > Privacy & Security > Location Services > Transit Map Alarm). If you allow approximate location only, the app still works but warns that alarms may be less accurate.
• Alarms and notifications allowed (Settings > Transit Map Alarm).

02If the alarm did not sound

• Make sure you tapped Start Trip and the trip was still running. Tracking stops when you reach your destination, dismiss the alarm, cancel or stop the trip.
• Check that location and alarm permissions are allowed, Low Power Mode is off, and your phone was not silenced in a way that blocks alarms.
• Do not rely on the app as your only way to get off at the right stop. See the Terms of Use.

03If bus times are missing

Arrival times and routes come from the Land Transport Authority’s DataMall and can be delayed or unavailable. Try again in a moment.

04Your data and deleting it

Your location is used only during a trip and is deleted when the trip ends. Favourite stops are kept on your device until you remove them or delete the app, which removes all app data. See the Privacy Policy.

05Contact

Stuck on something above, or need help with your data? Email us.

See also the Transit Map Alarm Privacy Policy and Terms of Use.